Cancellation Policy 

Effective Date: 10-07-2025

At Lily Jumpsuits, we understand that plans can change. Our cancellation policy ensures a smooth process for customers who need to cancel an order.

1. Order Cancellation Before Shipment

If you need to cancel an order, please contact us as soon as possible at Support@lilyjumpsuits.shop.

  • Orders can only be canceled before they are processed or shipped.

  • Once an order is packed or dispatched, it can no longer be canceled. You may refer to our Return & Refund Policy for next steps.

2. How to Request a Cancellation

To cancel your order:

Our team typically responds within 24–48 hours.

3. Cancellation Approval & Refund

  • Once your cancellation is confirmed, we will issue a full refund to your original payment method.

  • Refunds are typically processed within 5–7 business days. Actual time may vary depending on your bank or payment provider.

4. Order Modifications

We are unable to modify orders (e.g. item size, color, shipping address) once they are placed. In such cases:

  • Please request a cancellation (if the order hasn’t shipped), and

  • Place a new order with the correct details.

5. Non-Cancellable Orders

We are unable to cancel the following:

  • Orders that have already been shipped

  • Custom-made or personalized items

  • Items marked as final sale or clearance

Need Help?

If you have any questions regarding this policy or need assistance with your order, feel free to contact us at:

📧 Support@lilyjumpsuits.shop